77kb Terms and Conditions
Please read the full terms and conditions carefully before using this platform. By registering, you are considered to have accepted these terms.
Introduction and Applicability
These terms and conditions ("Terms") apply to the 77kb platform and all of its services. By browsing the website, opening an account, or participating in any game, you are considered to have fully accepted all of the following terms. If you do not agree with any term, please refrain from using this platform.
77kb reserves the right to amend or modify these Terms at any time. Notice of any changes will be posted on the platform, and continued use of the platform after such notice is published will be considered acceptance of the revised terms.
Account Registration and Eligibility
Registration Eligibility
- You must be at least 21 years old to open an account.
- Each individual may create only one account.
- All information provided at the time of registration must be true, accurate, and complete.
- Creating multiple accounts is a direct violation of the Terms and may result in the permanent closure of all accounts.
- Operating an account on behalf of another person is strictly prohibited.
Account Security
- It is your responsibility to keep your login credentials (username and password) completely confidential.
- If you become aware of any unauthorized access to your account, you must notify the support team immediately.
- You are solely responsible for all activity carried out through your account.
- Changing your password regularly is strongly recommended.
- If suspicious activity is detected, 77kb may temporarily suspend the account.
When a Know Your Customer (KYC) verification is requested, you will need to submit valid identification, proof of address, and documents related to payment method verification. Withdrawals or certain features may be restricted until verification is complete.
Deposits, Withdrawals and Payment Policy
77kb processes financial transactions through the most widely used mobile banking methods in Bangladesh. All transactions are completed in Bangladeshi Taka (BDT / ৳).
| Item | Details |
|---|---|
| Minimum Deposit | ৳200 (per method) |
| Minimum Withdrawal | ৳1,000 |
| Withdrawal Time | 5–30 minutes (typically) |
| Payment Methods | bKash, Nagad, Rocket, Upay |
Deposit Terms
- Only payment accounts registered in your own name may be used.
- Deposits through third parties are strictly prohibited.
- Suspicious deposit transactions may be held pending investigation.
- In the case of a failed transaction, please contact the relevant payment service provider.
Withdrawal Terms
- Withdrawal requests are only accepted from verified accounts.
- Wagering requirements must be met before withdrawing bonus funds.
- Daily and monthly maximum withdrawal limits may apply.
- Additional identity verification may be requested where necessary.
Bonuses and Promotional Offers
77kb offers various promotional offers and bonuses. Each bonus offer operates under its own specific terms. The general bonus policy is described below:
Welcome Bonus
New members have the opportunity to receive a welcome bonus of up to 120% on their first deposit, up to ৳20,000. A minimum deposit amount must be made to receive this bonus. To withdraw bonus funds, a wagering requirement of 25 times the total of the deposit and bonus amount must be met.
- Wagering must be completed within a specified time period after claiming the bonus.
- If wagering requirements are not met, the bonus funds will be cancelled.
- In cases of bonus abuse, the account may be cancelled and winnings forfeited.
General Bonus Policy
- Multiple bonus claims from the same household or the same IP address are not permitted.
- Withdrawing the real money balance before meeting bonus terms will result in the bonus being cancelled.
- 77kb reserves the right to change, suspend, or cancel any bonus offer at any time.
- Certain games may contribute at a different rate toward meeting wagering requirements.
- 77kb reserves the right to remove bonus privileges from any account at its discretion.
Gaming Rules and Fair Play
77kb is committed to ensuring a safe and transparent gaming environment. All games are operated by tested and certified software. The following gaming rules must be strictly followed on the platform:
Permitted Activities
- Placing bets fairly from your own account.
- Playing all available games according to the correct rules.
- Claiming applicable bonus and promotion benefits.
- Resolving issues by contacting the support team.
Prohibited Activities
- Any form of cheating, fraud, or software hacking.
- Abusing bonuses by using multiple accounts.
- Using robots, bots, or automated software.
- Using the platform for money laundering or any unlawful purpose.
- Intentionally exploiting vulnerabilities in the platform.
VIP Program Terms
The 77kb VIP Program is divided into three tiers — Bronze, Silver, and Gold. The benefits available at each tier are provided as weekly cashback.
Bronze Tier
Weekly cashback of up to 0.3%. The ideal entry level for regular players.
Silver Tier
Weekly cashback of up to 0.7%. Achievable through promotion from Bronze.
Gold Tier
Weekly cashback of up to 1.0%. Enjoy the highest benefits and priority support.
The decision of 77kb on enrollment and promotion within VIP tiers is final. VIP membership may be cancelled if evidence of a Terms violation is found on the account. VIP cashback is withdrawable subject to specific wagering requirements.
Responsible Gaming Obligations
77kb places the highest priority on responsible gaming. We believe gaming should be a source of entertainment, not dependence.
Self-Restriction Features
Players may use the following self-control tools:
- Setting daily, weekly, or monthly deposit limits.
- Temporarily closing the account for a specified period.
- Requesting permanent account closure.
- Seeking advice from the support team via live chat.
If you feel your gaming habits are getting out of control, please contact our support team or visit the Responsible Gaming page for more information.
Privacy and Data Protection
The protection of your personal information is extremely important to us. 77kb uses SSL encryption technology to keep all data secure.
Information We Collect
- Personal information provided at the time of registration.
- Documents related to identity verification.
- Transaction history and financial information.
- Technical information related to platform usage.
Purpose of Data Use
- Account management and identity verification.
- Fraud prevention and security assurance.
- Fulfilling legal obligations.
- Improving service quality and enhancing user experience.
For more details on data protection, please read our Privacy Policy page.
Limitation of Liability
Platform Liability
77kb accepts no liability in the following circumstances:
- Loss during a game due to an internet connection failure.
- Loss caused by the user's own negligence or error.
- Service disruptions caused by uncontrollable circumstances (natural disasters, cyberattacks, etc.).
- Delays or issues caused by third-party payment service providers.
- Problems arising from incorrect information provided by the user.
Account Suspension & Closure
77kb may temporarily suspend or permanently close any account without prior notice in the following circumstances:
Reasons for Suspension
- Violation of any provision of the Terms and Conditions.
- Suspicion of fraud or dishonest activity.
- Failure or refusal to cooperate with identity verification.
- Operating multiple accounts.
- Request or order from a legal authority.
Closure Process
- Users may also request account closure at any time.
- If a valid balance exists, an opportunity to withdraw will be provided before closure.
- If closed due to a terms violation, bonus funds may be forfeited.
- Closure requests can be submitted via live chat or email.
Dispute Resolution Process
If a complaint or dispute arises regarding any matter, please follow the steps below:
Step 1 — Contact via Live Chat
First, report the issue through our 24/7 Bengali-language live chat support. Most complaints are resolved at this step.
Step 2 — Email Complaint
If the issue is not resolved via live chat, send a detailed message to [email protected]. Please include your account number, the date of the incident, and a full description.
Step 3 — Final Review
77kb's specialist team will review the matter upon receiving the email and respond as soon as possible. The final decision rests with 77kb. In all disputes, the original English version of the Terms and Conditions shall be considered the authoritative document.
Amendment of Terms & Conditions and Governing Law
77kb reserves the right to amend these Terms and Conditions at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after any changes will be considered acceptance of the updated terms.
For any questions about these Terms and Conditions, please visit our FAQ page or contact us via 24/7 live chat.