77kb Privacy Policy
Your personal information is completely safe with us. Learn in detail here how 77kb collects, stores, and protects your data.
This Privacy Policy ("Policy") has been prepared on behalf of the 77kb platform ("we", "our", or "77kb"). This Policy describes what types of information we collect about you, how we use it, and how we keep it secure when you use our website https://77kb.cam, create an account, or use our services.
By using our services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
77kb operates a safe and reliable platform for players in Bangladesh. Protecting your privacy is an integral part of our responsibility, and we use SSL encryption to ensure the highest level of security.
What Information We Collect
1.1 Information You Provide Directly
When you create an account on 77kb or use our services, we collect the information you voluntarily provide. This includes:
- Identity Information: Your full name, date of birth, national ID number.
- Contact Information: Email address, mobile number.
- Financial Information: Your bKash, Nagad, Rocket, or Upay account details (for transaction verification).
- Account Information: Username, password (stored in encrypted form).
- Documents: Copies of government-issued ID or passport required for KYC verification.
1.2 Automatically Collected Information
When you visit our website, certain information is collected automatically. This information is used to improve service quality and security:
- Device Information: IP address, browser type, operating system, device identifier.
- Usage Information: Which pages you visited, how long you stayed, which links you clicked.
- Log Information: Server logs, error reports, session data.
- Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies.
1.3 Information Received from Third Parties
We may sometimes collect information from third-party sources, such as identity verification agencies or payment processors — solely to confirm your identity and prevent fraud.
How We Use Your Information
We use the information collected from you for the following purposes:
2.1 Service Delivery and Operations
- To create and manage your 77kb account.
- To process deposits, withdrawals, and other financial transactions.
- To provide bonuses, VIP rewards, and promotional offers.
- To personalise your gaming experience.
- To provide 24/7 live chat support.
2.2 Security and Compliance
- To verify your identity and prevent access by minors.
- To detect and prevent fraud, money laundering, and other illegal activities.
- To meet applicable legal and regulatory obligations.
- To implement responsible gaming policies.
2.3 Communication and Improvement
- To send account-related notifications and transaction confirmations.
- To analyse and improve the quality of our products and services.
- To resolve technical issues and maintain systems.
Information Sharing and Disclosure
77kb does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
3.1 Service Providers
We work with trusted third parties who carry out specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure support. These service providers may only use the information necessary to fulfil their designated responsibilities.
3.2 Legal Obligations
If disclosure of information is required by a court order, government directive, or legal process, we are obliged to do so in accordance with applicable law.
3.3 Business Transfers
If 77kb's business is merged, acquired, or partially transferred, your information may be transferred to the new authority. In that case, the protections of this Privacy Policy will remain in place and you will be notified in advance.
3.4 With Your Consent
Outside the circumstances described above, your explicit consent will be obtained before your information is shared in any other situation.
Cookies and Tracking Technologies
The 77kb website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help us improve the quality of our services.
4.1 Types of Cookies
- Essential Cookies: These cookies are essential for the core functionality of the website. Without them, login, transactions, and session management would not be possible.
- Functional Cookies: Used to remember your preferences and settings, such as language selection and gaming preferences.
- Analytical Cookies: Collect anonymised data to help us understand how users interact with our site.
- Security Cookies: For fraud detection and account protection.
4.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may cause some features of the website to not work properly.
Data Security Measures
77kb has put in place industry-standard technical and organisational measures to protect your personal information.
SSL Encryption: All data transmitted between your browser and our servers is protected by 256-bit SSL encryption.
Password Encryption: Your password is never stored directly — it is encrypted using an advanced hashing algorithm.
Secure Database: Your information is stored on secure, access-controlled servers. Only authorised staff can access the data when necessary.
Access Controls: Our staff are given limited access only to the information necessary to carry out their responsibilities.
Continuous Monitoring: Our systems are monitored around the clock to detect and respond to any suspicious activity.
While we strive to ensure the highest level of security, no one can guarantee complete security when transmitting data over the internet. We therefore advise you to remain vigilant as well.
Data Retention Period
We retain your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- Active Accounts: All information is retained for as long as your account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a specified period due to legal, financial, and regulatory obligations.
- Transaction Records: Records of financial transactions may be retained for an extended period in accordance with applicable law.
- Marketing Data: If you withdraw your consent, your information will no longer be used for marketing purposes.
Once the specified retention period has ended, your information will be securely deleted or anonymised.
Your Rights and Controls
You have certain important rights over your personal information:
7.1 Right to Access
You have the right to know what information we hold about you. You may contact us at any time to request a copy of your information.
7.2 Right to Rectification
If your information contains any errors or is incomplete, you may request that it be corrected. We will take the necessary steps promptly.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may be required to be retained for legal or regulatory reasons.
7.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes. We will honour your request without delay.
7.5 Filing a Complaint
If you believe your privacy rights have been violated, please contact us first. We will make every effort to resolve your complaint.
Contact Us
Please contact us for any privacy-related requests or complaints:
Email: [email protected]
Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
Protection of Minors
77kb is a platform for users aged 21 and above only. We do not intentionally collect information from any minor.
Age verification is mandatory during the account registration process. If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.
If you believe that a person under the age of 21 is using our platform, please notify us immediately.
Policy Changes and Updates
77kb reserves the right to change or update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- Displaying a notice on the website homepage.
- Sending a notice to your registered email address.
- Updating the "Last Updated" date at the top of this page.
If you continue using our services after any changes, you will be considered to have consented to the updated Policy. We therefore recommend reviewing this page periodically.
Data Transfer and Storage Location
Our servers and service providers may be located in various geographical locations. Your information may therefore be transferred across international borders.
For any international transfer of your information, we ensure that it will be protected at the destination in accordance with the standards set out in this Policy. We apply appropriate contractual safeguards and security measures.
Our payment partners bKash, Nagad, Rocket, and Upay are governed by their own privacy policies. Their policies also apply at the time of transactions.